Friday, April 10, 2009

Frustrated with Red Cross

:: messy website ::
> Congratulations Tara Urner! This note confirms your enrollment in the
> following course:
> Babysitter's Training
> Class Information:
> Start: 4/11/2009 09:00 AM Pacific Standard Time
> End: 4/11/2009 03:45 PM Pacific Standard Time
> Instructor:
> Facility:
> Location:

We got this confirmation from Red Cross by email awhile back, note the missing facility etc. We'd paid for a babysitting training, offered for tomorrow.

Now, when you search the various sites, there's no class listed for that date anywhere.

In addition, you'll find the October - December 2008 schedule as one of the principal offerings (we're in April, 2009 now). See above.

Click on this site, then Safety Classes (left margin): HTTP/1.1 404 Object Not Found. That's maybe because redcross-pdx has been superseded by oregonredcross, but the answering service still gives the old website over the phone (why keep the old site anyway -- just redirect the whole domain).

The search box
has some extraneous HTML showing, returns links to pages that've long been removed. The URLs are extremely long and ugly. Using Google, you'll get calendars from like 2005 (not removed).

Volunteer Events
says "coming soon" -- I wonder for how long...

Sheesh, I can't say I'm proud of the Red Cross in Oregon. I'm sorry to see the Fred Meyer Fund getting ripped off in this way (it funds youth programs apparently).

I'd say we're dealing with the opposite of a "tight ship" here -- reminds me of the Lower 48 in general.